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CurliTail: The pet store that treats you like family.
We care for your pets with comfort and safety.

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This Privacy Policy describes how we use, collect, and share your personal information when you visit or purchase on the website, which is hereafter referred to as the “Site.”


Upon your visit to the Site, we automatically collect the following information.

    • Your device
    • Your web browser
    • IP address
    • Internet service provider
    • Time-zone
    • Some cookies installed on your device

We gather the following “Device Information” while you browse through the Site:

    • Individual web-pages that you view
    • Products that you view
    • Websites and product terms that referred you to the Site
    • How you interact with the Site

Following are the techniques we use to collect the Device Information:

    • Through cookies:  Cookies are data files placed on your computer or device and usually include a unique, anonymous finder.  You can get more information about cookies and the process of disabling them at
    • Through log files: Log files track the activity happening on the Site.  They collect details such as your IP address, browser type, internet service provider, referring/exit pages along with date/time stamps.
    • Web beacons, tags, and pixels:  They are electronic files which record information as to how you browse the Site.

We gather the following additional details, which we store as “Order Information” through your purchase on the Site.

    • Your name
    • Billing address
    • Shipping address
    • Payment information including credit card numbers
    • Phone number
    • Email address


Note:  In this Privacy Policy, when we say “Personal Information,” we are referring to both the “Device Information” and “Order Information” together.


Order Information- We use this information for:

    • Processing your orders placed through the Site.  (Like processing your payment, arranging for shipping, generating an invoice for your order, and order confirmations.)
    • Communicating with you
    • Screening our orders for probable risk or fraud, and
    • Informing or advertising to you regarding our products and services, based on the preferences you shared with us.

Device Information- We use this information to:

    • Screen for probable fraud and risk (your IP address in particular)
    • Improve and optimize our Site (For instance, by generating analytics regarding how our customers browse and interact with the Site)
    • Measure how far our advertising and marketing campaigns have been successful


We do share your personal information with third parties for the purposes mentioned above.  

For example, we use Shopify to power our e-commerce store.  To know more about how Shopify uses your Personal Information, click here:

We use Google Analytics to know how our customers use our Site.  To understand more about how Google uses your Personal Information, click here:

You can opt-out of Google Analytics if you wish by clicking here:

Lastly, we may also share your Personal Information to comply with the applicable laws and regulations, or in response to a subpoena, search warrant, or other lawful requests for information we receive, or to protect our rights.


We target our advertisements and marketing communications to users based on the interest of the individual customers, and in this process, we use your personal information as described above.  To know more about how targeted advertising works, please visit the educational page of Network Advertising Initiative’s (“NAI”) at

If you want to opt-out of targeted advertising, please use the following links:


Please note that we do not change our Site’s ‘data collection and use’ practices even when we see a Do Not Track signal from your browser.


If you are a resident of Europe, you have the right to access your personal information that we hold.  You may ask us to delete or update your personal information.  If you would want to exercise this right, please contact us at the below-mentioned contact information.

Additionally, if you are a resident of Europe, please note that we use your information to:

  • Fulfill our contract with you (for instance, if you make a purchase through the Site) 
  • Or to pursue our above-listed legitimate business interests. 

Please also note that your information may be transferred outside of Europe, including to the United States and Canada.


We shall keep a record of your Order Information until you ask us to delete it.


We may update this privacy policy at times.  It could be either to reflect the changes to our practices or for other operational, regulatory, or legal reasons.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at

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